1. Introduction
Proliferaite ("we," "our," or "us") operates the PitchGrid mobile application (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
- Video Content: Videos you upload, import, or create within the app are stored locally on your device and optionally in your chosen cloud storage.
- App Settings: Your preferences, layout configurations, and saved presets.
2.2 Automatically Collected Information
- Usage Data: Information about how you use the app, including features accessed, session duration, and app performance metrics.
- Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
- Analytics Data: App crashes, performance metrics, and feature usage statistics through Firebase Analytics.
2.3 Advertising Information
- Ad Interaction Data: Information about ads you view, click, or interact with through Google AdMob.
- Advertising ID: Your device's advertising identifier for personalized advertising.
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining the PitchGrid service
- Improving app functionality and user experience
- Analyzing app usage and performance
- Providing customer support
- Displaying relevant advertisements (for free users)
- Processing subscription payments (for premium users)
- Sending important app updates and notifications
- Preventing fraud and ensuring app security
4. Information Sharing and Disclosure
4.1 Third-Party Services
We work with the following third-party services:
- Google Firebase: Analytics, crash reporting, and remote configuration
- Google AdMob: Advertising services for free users
- Google Play Billing: Subscription and payment processing
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Storage and Security
- Local Storage: Videos and app data are primarily stored locally on your device
- Cloud Storage: Optional cloud backup through your chosen provider (Google Drive, etc.)
- Security Measures: We implement appropriate technical and organizational measures to protect your data
- Data Retention: We retain data only as long as necessary for the purposes outlined in this policy
6. Your Rights and Choices
6.1 Account Management
- Access and update your account information
- Delete your account and associated data
- Export your data
6.2 Advertising Preferences
- Opt out of personalized advertising through your device settings
- Reset your advertising ID
- Upgrade to Premium to remove ads entirely
6.3 Data Deletion
You can request deletion of your personal data by contacting us at support@proliferaite.com. Note that some information may be retained for legal or legitimate business purposes.
7. Children's Privacy
PitchGrid is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date above.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: support@proliferaite.com
- Company: Proliferaite
- App: PitchGrid
11. Compliance
This Privacy Policy is designed to comply with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Google Play Store policies
- AdMob advertising policies